Contact Us

At Frontline, we want to hear what you have to say. If you have any questions regarding the site, our products and services, or any comments or concerns regarding Frontline in general, please feel free to use the Contact Us form!

If you are interested in setting up an appointment with a Financial Advisor to discuss your specific financial needs, simply fill in the Meet with a Financial Expert form.

 

Main/Firefighters' Branch
Free Parking

365 Richmond Road
Ottawa, ON K2A 0E7
Tel: 613-729-4312
Fax:613-729-5075

Wealth and Advice Hub

The Ottawa Hospital - Civic Campus

1053 Carling Ave
Ottawa, ON K1Y 4E9
Tel: 613-761-4737
Fax: 613-761-5335

Police Branch

474 Elgin Street
2nd Floor
Ottawa, ON K2P 2J6
Tel: 613-236-1222 ext. 4584
Fax: 613-567-3760
Branch Hours
 Branch Hours Branch Hours
Monday: 9:00 - 5:30 Monday: 10:00 - 2:00 Monday: 8:00 - 4:00
Tuesday: 9:00 - 5:30 Tuesday: 10:00 - 2:00 Tuesday: 8:00 - 4:00
Wednesday: 9:00 - 5:30 Wednesday: 10:00 - 2:00 Wednesday: 8:00 - 4:00
Thursday: 9:00 - 5:30 Thursday: 10:00 - 2:00 Thursday: 8:00 - 4:00
Friday: 9:00 - 5:30 Friday: 10:00 - 2:00 Friday: 8:30 - 4:00
Saturday: Closed Saturday: Closed Saturday: Closed
Sunday: Closed Sunday: Closed Sunday: Closed
Other times available by appointment for all branches

For general inquiries:
info@frontlinecu.com
613-729-4312


To contact our Privacy Officer: 

ltanguay@frontlinecu.com
613-729-4312 x236

Toll Free: 1-877-542-9249


Lost or Stolen MemberCard?

Of course we're here to help, and during regular office hours feel free to contact us directly at 613-729-4312. Unfortunately losing or having your debit card stolen doesn't always happen at convenient times or on our schedule.   

If your card has been lost or stolen, report it immediately anytime by calling 1-888-277-1043.